Zepto sees second top-level exit as VP of Central Operations Jitendra Bagga resigns

Zepto, the quick-commerce giant, is experiencing another leadership shift with the resignation of Jitendra Bagga, Vice President of Central Operations. Zepto sees second top-level exit. Yet, the company’s aggressive expansion plans remain on track.

Bagga’s impact on Zepto’s warehousing operations has been significant. With 27 years of experience in supply chain management, he played a key role in managing critical projects, including mother hubs and line haul, which helped strengthen Zepto’s operational framework.

Strategic Relocation and Operational Shift

Zepto also has grand plans of shifting operation headquarters from Mumbai to Bengaluru since initiating the change reflects the organisation’s growth. This strategic decision shows how the company intends to expand its operations despite the problems associated with this decision.

Zepto plans to expand from 350 to 700 stores. Its ten-minute delivery promise has set it apart from competitors like Swiggy Instamart, reinforcing its strong market position.

IPO Plans and Future Growth

Zepto is progressing toward its planned 2025 IPO, with preparations well underway. The appointment of prestigious banking partners and a focus on increasing domestic shareholding signal careful market positioning.  Zepto has Raised $350 million in November 2024.  It also led Funding led by Motilal Oswal’s Private Wealth division. Zepto is aiming to be completely Indian owned by FY28.

Additionally, recent executive appointments, including Shashank Shekhar Sharma as CXO, highlight the company’s continued growth and innovation, particularly with the expansion of the Zepto Café division.

Competitive Landscape

The market is getting competitve day by day. Other big players like Dunzo, Blinkit, Flipkart minutes are also emerging at very high speed. Amazon is also coming soon with it’s Tez service. The fierce battle is going on. At this time, top level management should remain consistent. If the leaders are not retained, then the company may falter on the way. The departure of Jitendra Bagga could potentially impact the competitive landscape of quick commerce in India if the position remains unfilled for an extended period. The company might face challenges in maintaining its operational efficiency and expanision plans might get delayed.

Leadership Changes and Continued Market Expansion

The departure of Bagga, along with former CHRO Martin Dinesh Gomez, marks a significant leadership shift for the company. However, Zepto’s strong operational framework continues to support its rapid expansion. The company’s founding team remains focused on revolutionising the quick-commerce sector, with their dark store model driving success in urban markets.

Despite the leadership changes, Zepto’s commitment to providing rapid delivery and high-quality service remains steadfast, ensuring it remains a key player in the competitive quick-commerce landscape. But if the top level management start leaving, then it may cause problem.

You can read more information related to Startup advise, AI and startup news here.

Thanks